apparently I had a virus on my computer and their name came up on the screen to volunteer to fix my issue and claimed they were endorsed by Microsoft. I had them fix the virus which I believe was planted there by them in the first place and then they said they could give me 3 years of virus protection thru a firm called Webroot which all turned out to be a bold lie and I just paid Webroot to reinstall virus protection for 2 years in which they had to uninstall the so called Webroot protection that Client Care Experts had previously installed but was not active.
I gentleman by the name of Luke Morgan was Client Cares representative who handled my case and seemed very trustworthy but now I found out I had been scammed. I paid them $400.00 to fix my virus and give me 3 years of virus protection which I did not receive and am seeking full restitution
Product or Service Mentioned: Client Care Experts Computer Repair.
Reason of review: Problems with payment.