Update by user Jul 22, 2016
It appears that the Office of the Attorney General of Florida has taken legal action to suspend the operations of Client Care Experts near the end of June, 2016. Good reason for not following up.
Original review posted by user Jul 22, 2016
Really good when they seized my computer - said it was Micro soft that locked it up and told me to call a Micro soft expert. They said they were one of many service providers.
Long story short, they said they found and fixed many potential concerns. Gave me six months free service - 24/7 . I have called several times leaving my information and they haven't called back to my knowledge. No service after they get the initial dollars by the looks of it.
If your computer gets locked up other people on the web say just shut it off and re boot.
Product or Service Mentioned: Client Care Experts Technical Support.
Reason of review: Poor customer service.
Monetary Loss: $350.
Preferred solution: Full refund.
Client Care Experts Cons: Scam.