This is just one of a sleazy bunch of Malware Pop Up scams. Long story short, debited a family member's account for $450.
After numerous phone calls, was promised a refund if we provided documentation. We did, they quick talking. if you call them for assistant, you get Kevin, Dan or some American sounding person. They will tell you it will cost you way more to take your computer to be repaired locally.
Please warn your family members not to fall for these scams. There are numerous ones out there.
Phone number is 855-527-1346. 3301 Quantum Blvd 202, Boynton Beach, FL
Product or Service Mentioned: Client Care Experts Technical Support.
Reason of review: Poor customer service.
Monetary Loss: $450.
Preferred solution: Full refund.
Client Care Experts Cons: Never again, How they catch your call, Just plain rude, Awful.