I had a worm trying to *** my PC. I had gotten a message that popped up saying it was Microsoft.
Usually, I just X the message. This one wouldn't let me go ahead. It shut my computer down. I called the supposed Microsoft number but it was a scam to charge me $150.00 to "fix" my computer.
I had used Client Care before and called them. The rep helped get the problem resolved quickly and efficiently before we even talked about price. I have Mcafee and had NOT received a warning about this worm. Anyway, I worked with Ms.
Jackie and Mr. Don at Client Care and my computer is up and running quickly.
They were very professional and courteous. Thank you.
Product or Service Mentioned: Client Care Experts Customer Care.
Reason of review: Good customer service.
Client Care Experts Pros: Staff is polite, Great customer service.