THE VERY SAME happened to me: $650 hard -earned dollars!
Like you, my screen was frozen, I had no choice but to call the number that I THOUGHT was related to Microsoft. It sounds like you would recommend uninstalling all things related to Client Care "experts." I just had all of this installed a little less than a month ago- plenty of time to infect my computer!
I was previously with I-yogi, who loved to try & sell me things & I thought that behind my back, they were secretly installing all kinds of nasty viruses & worms.
TELL ME! Who is good at caring for your computer?
I am at a loss!
Reason of review: This is a terriible scam!.
Monetary Loss: $650.
Preferred solution: Full refund.
Client Care Experts Pros: Staff was polite.
Client Care Experts Cons: This was a scam.