Cody, Wyoming
Not resolved

Had a popup on a screen with a little x to delete and as soon as I touched the x my computer locked and posted a window telling me to immediately call an 888 number for help. I called my computer tech but was a weekend so he didn't answer.

I called the number and before you know it I was getting charged $550 to get my computer unlocked! about an hour after they started my computer tech called and told me to unplug my computer and call my ccard company to get the chgs reversed and cancel my card. Did all that and planning on taking computer to him tomorrow for a check up but here's one interesting thing.... in the hour I left them on my computer they removed their scam virus and my computer now seems fine.

I'll still have him check it but I feel these are the guys that planted the virus in the first place to get the repair business. Total scam!!

Product or Service Mentioned: Client Care Experts Virus Removal.

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